Roller: The only real money casino in the app store designed exclusively for your iPhone & iPad. Tilt it. Swipe it. It’s your turn to play.
Roller is the new solution for casino players looking for a more immersive, interactive, and easy to use, real money casino experience. Designed specifically for iPhone & iPad’s, Roller is the evolution of mobile gambling and the superior choice for today’s casino players.
Roller’s safe to download and secure when you play. It’s backed by Paddy Power PLC, one of Europe’s largest gaming groups listed on the UK and Irish stock exchanges. We’re licensed and regulated by the Isle of Man. And if you ever have a question, it’s easy to get in touch with our award-winning customer service team. Roller Casino is currently only available to UK residents over the age of 18.
About Paddy Power PLC.
Paddy Power is the world’s largest quoted bookmaker and a leading provider of gaming services in the UK, Australia, France, Canada and Ireland. Founded in 1988 Paddy Power is a publicly quoted company and is listed on both the Irish and London Stock Exchanges.
PADDY POWER PRIVACY AND COOKIE POLICY
Published 04/01/2012 | Updated 07/06/2012
1. Introduction & Who We Are
1.1 The website www.paddypower.com (the “Website”), the Mobile, Tablet and TV Betting Apps including the Rollercasino brand at www.rollercasino.com ad www.rollercasino.mobi and any other Paddy Power apps (together “Betting Apps”) and Paddy Power Text Betting (“Text Betting”) and Paddy Power Dial-a-Bet (“Dial-a-Bet”) are operated and controlled by Paddy Power Isle of Man Limited (“PPIOM”) and Paddy Power Online Limited (“PPOL”). PPIOM and PPOL are wholly owned subsidiaries of Paddy Power plc., of Power Tower,Belfield Office Park, Beech Hill Road, Clonskeagh, Dublin 4, Ireland. Paddy Power plc. and all entities within its group of companies shall be referred to herein as “Paddy Power”.
1.2 Together, the Website, the Betting Apps, Dial-a-Bet and Text betting are referred to collectively herein as the “Paddy Power Services”. Together, Paddy Power Services and the Additional Gaming Services (as defined in the Paddy Power Remote Gambling Terms & Conditions) are referred to collectively herein as the “Services”.
1.3 This Privacy and Cookie Policy applies to the Services referred to above as well as other services and websites not expressly referred to that are provided by Paddy Power, including, without limitation,
www.paddypowerpoker.com,
www.paddypowercasino.com,
www.paddypowerplayer.com,
www.rollercasino.com and
www.betdash.com (which websites are referred to together as the “Websites”).
1.4 All customers who registered for any of the Services prior to 8 March 2010 are registered and transacting with PPIOM. All customers that register for any of the Services on or after 8 March 2010 are registered (or will be registering, in the case of new customers) and transacting with PPOL.
1.5 This Privacy and Cookie Policy sets out the basis on which any personal information we collect from you or that you provide to us will be processed by us. Paddy Power has created this Privacy and Cookie Policy in order to demonstrate our commitment to preserving the privacy of all visitors to our Websites and customers of our Services. We are committed to ensuring that all Services and activities made available through our Websites are provided in a safe and secure environment.
2. Acceptance of Privacy and Cookie Policy
2.1 Your use of the Services will constitute acceptance of the then current Privacy and Cookie Policy, to include any amendments thereto. Please read this policy carefully to ensure that you understand our views and practices regarding the capture, retention, processing and transfer (where applicable) of your information. If you do not agree to accept and be bound by the Privacy and Cookie Policy, please discontinue your use of the Services.
3. Changes to Privacy and Cookie Policy
3.1 Paddy Power reserves the right to amend the Privacy and Cookie Policy at any time. Any such revision will be binding and effective immediately on posting notification of such changes on the Website. The date on which the then current Privacy and Cookie Policy came into force will be as stated at the top of this Privacy and Cookie Policy. Please check this Privacy and Cookie Policy frequently for updates.
4. Information we may collect about you
4.1 We collect information about you during the account registration process for any of our Services. This information may include, but is not limited to your name, postal address, e-mail address, phone number, credit/debit card details and any other mandatory details as might be requested from you for the purpose of registration and/or continued use of our Services.
4.2 We may also collect and process the following data about you:
(a) if you contact us, we may keep a record of that correspondence;
(b) your entry details for a competition or promotion;
(c) details of your visits to our Services and the resources and webpages that you access including, without limitation, traffic data, location data and other communication data (including IP address). We do not extract any personal information (e.g. email address or name) that may be in a web browser’s user preference file;
(d) technical information relating to the device that you use to access our Services;
(e) information and communications on forums on the Websites, including chat rooms and message boards;
(f) information we collect using cookies stored on your device about how you use our Services and/or selected third party websites. For more information on cookies please refer to section 7 below;
(g) your telephone conversations - either to place a bet or a customer service call - these may be recorded both to assist us in training and in quality management, and to allow for the speedy resolution of queries; and
(h) your betting, gaming, payments and other account transactions – these are routinely analysed so as to assist us in improving the Services we provide to you.
5. How we use your information
5.1 The information that we collect is used by Us in order to process your transactions and requests and for any other purposes set out herein. This processing includes, in certain circumstances, the transfer of your information to our third party data processors who assist with the performance of certain Services or elements thereof. Your information may be processed in the following ways:
(a) for general account management and processing of your transactions via your banking service provider;
(b) for the provision of betting services;
(c) to help identify you;
(d) to verify your age and accuracy of your registration details, including disclosure of such information to third parties e.g. financial institutions and third party reference agencies;
(e) to serve appropriate and tailored marketing material and content via SMS, email, phone, post or otherwise, in accordance with your marketing preferences;
(f) to help diagnose system problems and to administer our Website;
(g) to gather broad demographic information about you, such as determining whether you are a user from outside the UK;
(h) to monitor and improve our Services;
(i) to carry out customer research, testing and analysis;
(j) to carry out risk management;
(k) to detect and report fraud, cheating and money laundering; and
(l) to enable us to comply with any legal or regulatory requirements.
6. Marketing Communications
6.1 As part of the initial account registration process you are provided with an opportunity to record your marketing preferences. We endeavour at all times to respect these and not send you communications in contravention of your wishes.
6.2 Where you have agreed to receive such communications we may use your information and personal details to contact you with marketing messages by SMS, email, phone, post or otherwise. We will do this during the period of your relationship with us and, unless otherwise specifically instructed otherwise by you, for a reasonable period of time after the relationship has ended in order to inform you about products, services, promotions and special offers which we feel may be of interest to you. These marketing messages will provide you with information about our own products and services and information about products and services provided by our selected partners and third parties.
6.3 You can opt out from receiving or opt in to receive such marketing communications in future by contacting our support team through one of the options available in our Help Centre. You will also be able to opt out by following the respective unsubscribe or opt out mechanisms detailed in our electronic communications.
7. Cookies
7.1 Certain information about you, including personal information, may be collected through the use of cookies when you use our Services and/or visit selected third party sites. Some of these cookies are essential for the Websites to operate and ensure that we provide the services you requested. By using our Services you agree to the use of certain non-essential cookies unless you set your browser to reject them.
7.2 A cookie is a small text file that is stored on your computers hard drive or browser. We use cookies and the information contained therein for a number of purposes including but not limited to:
• tracking the duration of visits and content accessed; and
• storing frequently used user information to personalise your online experience and ease the log-in process.
7.3 Set out below is an indicative list of the types of cookies we use:
Cookie type: Visitor ID
Cookie Purpose: An anonymous identifier used to recognise a visitor across visits
More information: It may be used to identify repeat visits and analyse cross visit behaviour.
Cookie type: Tracking Cookie
Cookie Purpose: An account related ID used to recognise customers and maintain your session on site.
More information: It may be used to link site usage information with transactional information when analysing and optimising the user experience.
Cookie type: Customisation Cookie
Cookie Purpose: Used to customise your experience
More information: A unique ID used to recognise you as a returning visitor and customise your experience on our Websites.
Cookie type: Testing Cookies
Cookie Purpose: Anonymous cookie used to randomly serve variants of content and to maintain a visitor’s view of that content.
More information: It may also be used to record a variants performance in achieving goals such as helping visitors to register.
Cookie type: Analytics Cookies
Cookie Purpose: These are used to collect information about how visitors use our Websites. We use the information to compile reports and to help us improve the Websites.
More information: The cookies collect information in an anonymous form, including the number of visitors to the Websites, where visitors have come to the Websites from and the pages they visited.
7.4 You may block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our Site. Further information on cookies and how websites use them can be obtained at www.cookiecentral.com
8. Sharing and Transfer of Information
8.1 Paddy Power may share customer information with trusted third parties in order to create a safer environment and to enhance the end-user experience.
8.2 In order to prevent fraud, cheating and money laundering we may disclose your information and betting and gaming history to third parties including, but not limited to, any relevant regulator, gaming and sporting bodies, financial institutions and law enforcement agencies or any other body that deals with the investigation of alleged offences.
8.3 We may disclose your personal information to third parties if some or all of our assets are acquired by a third party, in which case personal data held by us may be one of the transferred assets.
8.4 We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
8.5 Paddy Power plc operates businesses in multiple jurisdictions some of which are not located in the European Economic Area (“EEA”). Countries outside the EEA do not always have strong data protection laws. We may from time to time transfer your data from one Paddy Power company to another one or to one of our authorised service providers for customer service, business management or for any of the purposes described herein. We will ensure that each Paddy Power company and their service providers process your information under strict contractual instruction, in a secure manner and in accordance with this Privacy and Cookie Policy.
9. Security
9.1 Paddy Power recognises that online security is an area of vital importance for all our customers. It is imperative that you should have full confidence that your personal details are secure before you register an account. We employ security measures to protect your information from access by unauthorised persons and to prevent unlawful processing, accidental loss, destruction and damage. Paddy Power uses at least 128 bit SSL (Secure Socket Layer) encryption when transmitting sensitive information across the internet, which is certified by Thawte. This means that all personal and financial information sent to and from the Website are encrypted in accordance with good industry practice.
9.2 In order to protect both ourselves and our customers from identity theft we may verify the information you have provided with our banking institutions over secure lines. Again this is carried out in accordance with our data protection obligations.
9.3 Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping the password, as well as any means to manage the password such as a registered email address, secure and confidential at all times.
9.4 As the security of all communications via the internet is not completely secure Paddy Power cannot guarantee the security of any information that you disclose online. You accept the inherent security implications of using the internet and Paddy Power will accept no liability for any direct, consequential, incidental, indirect, or punitive losses or damages arising out of such an occurrence.
9.5 While Paddy Power follows best practice, including but not limited to implementing administrative, technical and physical measures to safeguard your personal information against loss, theft and misuse you should also take personal steps to protect the security of your data both physically and electronically by following common best practice procedures such as:
(a) running Anti-Virus software and keeping it up to date;
(b) applying operating system, web browser and other security updates;
(c) ensuring your PC or other device is not left unattended whilst logged into our Websites; and
(d) using strong passwords for all Services and logins.
Accuracy and Access to Information
9.6 You are entitled and we require you to have any inaccurate information corrected so please ensure that you notify us of any updates, amendments and corrections to your information by logging into the ‘My Account’ section of your online account and amending your ‘Contact Details’ section or by contacting our support team through one of the options available in our Help Centre.
9.7 You also have a right to request a copy of any personal information that we hold about you. Should you wish to make such a request you should contact us in writing at: Belfield Office Park, Beech Hill Road, Clonskeagh, Dublin 4, Ireland marked “Data Access Request”. You should include adequate information to identify yourself and such other relevant information that will reasonably assist us in fulfilling your request. Your request will be dealt with as soon as possible. We are entitled to charge an administration fee for processing such requests.
10. Retention and Disposal
10.1 We only keep your information for as long as is necessary for the purpose for which it was originally obtained. Please note that we may be required in certain circumstances to retain your information indefinitely (for example under our procedures on responsible gambling and self-exclusion).
10.2 We will take all necessary steps to ensure that the privacy of information is maintained upon disposal.
11. External links
11.1 The Websites contain links to other sites. Paddy Power is not responsible for the privacy practices or the content of such websites.
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